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Terms & Conditions

Before proceeding with your purchase, please read these Terms and Conditions carefully. You must not complete your purchase unless you agree with these Terms and Conditions.

Nothing in these Terms & Conditions excludes or restricts any rights or remedies a Consumer may have under the Australian Consumer Law.

In these Terms and Conditions, a reference to the Company is to Penrith Performing & Visual Arts Ltd trading as the Joan Sutherland Performing Arts Centre, Penrith Conservatorium and the Q Theatre ABN 97 003 605 089. A reference to the Venue is to the premises and/or venue to which a ticket relates.

Please note – full vaccination is a requirement for entry to all PP&VA venues unless a medical contraindication certificate is provided. PP&VA is operating in line with the current NSW Public Health Order. People under 16 who are not fully vaccinated must be accompanied by a fully vaccinated family member. Click here for more information.

Our Refund, Credit & Exchange Terms & Conditions have been updated in accordance with our COVID-Safe plans.

Read more… (downloads full Ts & Cs as PDF)